FedEx plans to deploy an autonomous robotic trailer unloading system developed through a multi-year collaboration with Berkshire Grey, expanding the use of automation in its parcel handling operations. The system, known as Scoop, is scheduled to enter operation later in 2026. The Scoop system is designed to automate the unloading of trailers containing a wide range of package types, a task that has traditionally required manual labor and has been characterized by variability in package size, weight, and placement.
FedEx said the system is intended to improve workplace safety and operational efficiency by reducing the physical demands associated with trailer unloading while maintaining continuous package flow within its facilities. According to FedEx, the robotic unloader operates autonomously inside trailers, using artificial intelligence to recognize and handle mixed packages and to make real-time decisions as it moves through the trailer. The system is designed to fully empty trailers before exiting and allows for human intervention when exceptions arise. It is also intended to be integrated into existing facilities without significant structural modification.
“Continuing to advance our network with the support of this new physical AI solution from Berkshire Grey reflects our commitment to team member safety, innovation, and operational resiliency,” said Kawal Preet, executive vice president of planning, engineering, and transformation at FedEx Corp.. She said the use of automated unloading technology is expected to enhance safety and support operational performance while maintaining service standards.
Berkshire Grey, a subsidiary of SoftBank Group, develops AI-enabled robotic systems for supply chain operations. Its chief executive officer, Dave Paratore, said the collaboration with FedEx has focused on developing scalable systems intended to strengthen safety and reduce operational complexity in logistics environments.
The companies have previously worked together on other automation initiatives. In 2021, FedEx deployed Berkshire Grey’s robotic systems for sorting and identifying small packages. The relationship expanded in 2022 with an agreement covering additional development work aimed at introducing broader AI-driven robotic capabilities across FedEx’s global package handling network. A pilot phase for the Scoop robotic unloader is currently underway, with initial systems expected to be operational within FedEx facilities later in 2026.
