Marco van der Hoeven

This week the webinar “Transform your contact center operations” took place, organized by the Customer Contact Management Association (CCMA) and UiPath. Sandra van Maarseveen, Manager Customer Care & Operations at Eneco spoke openly during this digital meeting about the use of robots and the associated challenges at utility companies.

Aimee van Wynsberghe für Humboldt-Professur ausgewählt, für erforschung von Künstlicher Intelligenz und was sie mit Menschen macht.

Intelligent automation in Asia-Pacific (APAC) is on the rise. Both artificial intelligence (AI) and robotic process automation (RPA) are gaining significance across key countries in the region, according to the report “Technology Advancements Transforming the Asia-Pacific Intelligent Automation Market, 2020-2024” by ResearchAndMarkets.com.

U.S. military explosive ordnance disposal (EOD) teams will use the FLIR Centaur ground robot to help disarm improvised explosive devices, unexploded ordnance, and to perform similar hazardous tasks. Operators can quickly attach different sensors and payloads to the robot to address other missions, including chemical, biological, radiological and nuclear (CBRN) threats

Researchers at the University of Illinois Urbana-Champaign developed a new method that brings physics into the machine learning process to make better predictions on turbulence. Deep learning reproduces data to model problem scenarios and offer solutions. However, some problems in physics, like turbulence, are unknown or cannot be represented in detail mathematically on a computer.

As adoption of artificial intelligence (AI) in the transportation industry continues to slowly grow, Gartner recommends that transportation CIOs follow a four-step process to ensure success with AI projects. Many transportation companies recognise AI as a game-changing technology, however some barriers to adoption still exist.

Scientists at Osaka University develop a label-free method for identifying respiratory viruses based on changes in electrical current when they pass through silicon nanopores, which may lead to new rapid COVID-19 tests.

Strategic Elements subsidiary Stealth Technologies has licensed  CSIRO technology, that enables robots to work together in teams. The parties will initially focus on security applications and work under an Early Adopter Program (EAP) that will assist Stealth to integrate and commercialise the technology.

Get the robot out of the human, is the credo of Asher Lake’s KLM Automation Center of Excellence. But what do the employees themselves think about working with their digital colleagues from UiPath? In this report we interview KLM employees from a wide range of disciplines. “Instead of the expected 20,000 mutations, it saves us 40,000. And the robot was there in six months, “and” The robot saves me an hour of work a day. “

IT spending in EMEA is forecast to total $1.075 trillion in 2021, an increase of 2.8% from 2020, according to the latest forecast by Gartner, Inc. IT spending in the region is expected to decline 6.5% in 2020.