Recently IDC has published the whitepaper Automation as a Force for Good – 6 Steps to Transform Theory into Practice. In this study authors Angela Salmeron and Neil Ward-Dutton discuss the role of automation in supporting companies with their ESG programs, given the trend that 47% of organizations are planning to introduce Robotic Process Automation (RPA) to the workplace in the next 18 months, 39% intend to implement other process automation technologies (including workflow automation), and 63% are planning to add task-focused apps on mobile devices.
automation for good
A growing number of organizations turn to technology to achieve business benefits and to enable Environmental, Social, and Governance (ESG) programs. The IDC white paper – Automation as a Force for Good – 6 Steps to Transform Theory into Practice explores pathways for how automation can be used to benefit the economy, society, and the environment.