IDC

Companies that have a longstanding digital strategy are more agile, successful and have more satisfied customers. It’s no surprise then that C-level executives have automation second on their priority, according to Neil Ward-Dutton, IDC. The first benefit, agility, is especially important, since we have arrived in a new normal that isn’t stable but volatile. But if companies can embrace automation, it will reap more benefits than expected.

The majority of workers (nearly three-quarters) are open to having robot assistants help them with everyday work, and what’s more, many are interested in getting involved in creating bots, either by themselves or as part of larger teams. Workers’ needs sharply contrast with decision makers, however, who disagree with each other about whether there is a benefit to using robots across their workforce (42% agree vs. 58% that disagree).

“Think of technologies like RPA as using automation to bring yesterday’s systems into the ‘present’ of work:” why IDC’s taking part in UiPath’s upcoming Reboot Work Festival