ServiceNow has signed an agreement to acquire Intellibot, a robotic process automation (RPA) company based in Hyderabad, India. Intellibot extends ServiceNow’s core workflow capabilities by helping customers automate repetitive tasks for intelligent, end‑to‑end automation. ServiceNow intends to build Intellibot’s capabilities natively into the Now Platform to enable customers to more easily integrate with both modern and legacy systems to drive productivity and strengthen existing artificial intelligence (AI) and machine learning (ML) efforts.
This acquisition supports ServiceNow’s activities on the Indian market, which represents one of the company’s fastest growing markets. The company plans to develop two new data center facilities in India by the first quarter of 2022. These new data centers will meet local data residency requirements, form part of ServiceNow’s advanced high‑availability architecture, and will continue to support the scalability of the company’s cloud services. India hosts ServiceNow’s second largest research and development center and is a growing talent hub for the organization. ServiceNow plans to double its staff in the country within the next three years.
Intellibot was founded in 2015 by CEO Raghu “Alekh” Barli, CTO Srikanth Vemulapalli, and COO Kushang Moorthy. ServiceNow expects to complete the acquisition of Intellibot in Q2 2021. Financial terms of the deal were not disclosed.