RPA

Building a team of digital employees successfully is more complex than putting one or two software robots in place. More and more organisations aspire to scale up, but run into challenges when attempting to do so and do not know how to tackle them. Ciphix has created the Digital Workforce Journey Framework for that very reason. Rocking Robots discussed this matter with managing director Marijn van de Poel.

The vision of Rocking Robots is to report on the interaction between humans and robots. The interviews we published this year show that we as humans are increasingly successful in making robots work for us. However, it remains important to pay attention to pre-eminently human issues such as ethics, acceptance and safety. Where that happens, applications of technology arise that actually help us as humans.

This year the Defense Finance and Accounting Service expands RPA program saw a shift from delivering simple automations to more value added automations for the Agency. The first twelve bots the Robotics team implemented in 2020 12 were this year joined by additional bots.

Whether we are talking about RPA, software robots or automation, the underlying technology has entered the next phase for many organizations. While there are still organizations building their first digital employees, there are more and more cases where the first pilot-built robots become part of an effective digital workforce. This year at Rocking Robots we have have documented several cases that show how RPA has evolved.

Over the past 20 years, back office outsourcing has been the go-to solution for large enterprises looking to save costs on repetitive, labour-intensive work. Next to cost reductions, a big benefit of moving the back office to low wage countries used to be the availability of a large labour force that allowed easy scaling. Countries like the Philippines, Indonesia and India used to be very popular countries to go to.

In a recent edition of CxO Stories for the Nordics (Iceland, Denmark, Norway, Sweden and Finland) C-level executives discussed trends and made some predictions for next year about what lies ahead for the CIO. At the heart of it all is the ever growing importance of data, and the way automation can help in successfully leveraging these data. A prima example of this is healthcare.

In 2022, automation will accelerate across the enterprise, throughout the C-suite, into new technologies. Here are the 10 trends you need to know to understand its momentum—and what it means for you.

Accenture and UiPath announced an expanded business collaboration to boost the adoption of enterprise-wide automation. Initially announced at the UiPath FORWARD IV conference in October, Accenture and UiPath are growing their longstanding alliance to combine the automation solutions from UiPath with Accenture’s services and industry expertise.

In a recent webinar by CxO Stories four senior HR professionals discussed their predictions for the future of HR. Technology is an important part of the answer to the challenges HR professionals are facing. But there is still a lot of work to be done, both by HR and by the business, to benefit fully from automation like RPA and AI.