HR

A manufacturing company’s HR specialists save 85% of time previously spent on manual sick leave submissions – allowing them to focus on more valuable business tasks.

This is the time for HR to step up and claim a more strategic role in the organization. Automation enables HR professionals to gain valuable time by freeing them from day to day routine tasks, making them a partner for the business. Adding technology like AI can even lead to HR better serving their internal customers. Rocking Robot discussed the opportunities for HR in automation with Hamish Taylor, who has an impressive track record in brand management.

In a recent webinar by CxO Stories four senior HR professionals discussed their predictions for the future of HR. Technology is an important part of the answer to the challenges HR professionals are facing. But there is still a lot of work to be done, both by HR and by the business, to benefit fully from automation like RPA and AI.

Although automation and robotisation are emerging in Human Resources (HR), the conversation that took place during CIOnet’s webinar on the future of work was mostly about people. ‘Automation in HR is about harnessing talent without losing  the people-focused dimension,’ one of the panellists said. But what that will look like differs from company to company. ‘That is also what makes our profession so interesting.’

The promise that IT will support people in their work above all, which  has been hanging over the market for years, seems to be reached now with RPA, though this cannot happen on its own. A successful automation project requires the cooperation of IT and business, including the use of HR to guarantee the acceptance of technology. The ultimate aim is people-centred IT.

The coronavirus crisis has given a major boost to the use of robot-assisted process automation (RPA) in Randstad France. CFO Odile Schmutz pointed out recently during a digital festival organized by specialist UiPath.

Exponential growth from 200 to 2,000 employees is, to put it mildly, a challenge for the Human Resources department. UiPath has experienced this growth recently, and in that process its own Robotic Process Automation (RPA) technology has been used to keep that process on the right track.