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RPA has been around for a relatively long time in manufacturing to emulate repetitive, mundane human tasks. But now new possibilities arise with the introduction of analytics, artificial intelligence (AI) and software automation. Manufacturers can now use this advanced technology across the entire manufacturing value chain to improve productivity and growth.

No matter where you were this summer you must have heard something about the Olympics and the Paralympics. It’s really awesome to see what humans can do if they focus and team up with each other. If they have a common goal, the right context and good coaching. Some say that the success of “Team NL” was partly due to the bond that was created during preparation.

Implementing automation in daily operations is not a question anymore in most insurance companies. The…

Use these practical lessons and take advantage of organizational best practices to transition from your current state to the next level and avoid potential mistakes during implementation of process mining within your company.

You most likely have seen that Youtube video where we are taught some leadership lessons around starting a movement. The lessons are clear. Don’t give up if you have a rock solid story. This dancing guy had some failures as well in making people more enthusiastic about his passion: dancing in a particular way. But his focus and joy, and even being a bit of a geek about it, did the trick.

Insurance can profit hugely from automation like RPA. But to do so, a few conditions must be met. It is important to align automation initiatives with business strategy and goals, while at the same time keeping projects within reasonable limits. And, most importantly, execution has to follow the same principles as change programs. People are at the centre of enabling and unlocking the benefits of this technology. They need to embrace the ‘what’ and ‘why’ to make automation programs go beyond task automation to enterprise-wide automation.

Business is becoming increasingly dynamic and complex. Technologies and working methods are currently available to support the decision-making process and deal with the new challenges. In particular, process and data mining is a highly effective tool for CFOs.

In this article I continue sharing learnings from process mining implementation. This is the second part of the series

Most financial managers are interested in automation and robotisation for the digital transformation of their finance and accounting tasks. Once the fashionable effect has passed, the initial costs and the complexity of implementation may have dampened enthusiasm and confined these projects to large groups with resources and a real strategy. But the COVID crisis, lessons learned from large companies and the ongoing search for productivity and cost reduction as well as new technology and service offerings have reshuffled the deck.

Maybe you experienced it yourself: after a long flight (do you remember those days) you left the plane and walked through the airbridge. You saw some commotion in front of you. Customs officers are walking upstream. You see them coming in your direction. And then you see what the commotion is all about: they brought their sniffer dog.