hospitality

Relay Robotics, leading manufacturer of autonomous service robots to the hospitality industry, introduced its newest hotel robot, Relay2, at the NYU International Hospitality Industry Investment Conference. This announcement comes at a key economic time. More than 402,000 jobs remain unfilled in leisure and hospitality, leaving 87% of hotels short-staffed, according to the recent AHLA Survey on hotel staff shortages.

OrionStar USA has announced that Lucki, its AI Delivery robot, has been integrated with ChatGPT. This integration means Lucki can communicate with customers, leveraging ChatGPT’s advanced AI capabilities.

Pudu Robotics provider of commercial service robots, has secured hundreds of millions of yuan in its C4 financing round, marking the second time the Company has raised funds in 2023, following its previous US$15 million C3 round announced in February. The latest financing round seems to reflect that the capital market is regaining confidence in the service robotics industry as a whole.

Savioke, manufacturer of service robots for room service and other deliveries to the hospitality industry announced that Seaview Investors has added a Relay Service Robot to each of its hotels. Savioke’s service robots are already installed in several hundreds of hotels and have made more than 1,000,000 deliveries worldwide.

People are more comfortable talking to female rather than male robots working in service roles in hotels, according to a study by Washington State University researcher Soobin Seo.