Spotlight

At the Global IBM Watson Center Munich cloud AI solutions are demonstrated on real use cases. Until March 2020, visitors from all over the world came for hands-on experience with the AI-controlled robots in person: customers, partners, the press. But then came Corona. How do you manage such a global know-how center in these social distancing times?

Pascal Bornet is a recognized expert and pioneer in the field of intelligent automation (IA). He founded and led the IA practices for Mckinsey & Company and Ernst & Young (EY), where he drove hundreds of IA transformations across industries. He is a member of the Forbes Technology Council and he was awarded Global Top Voice in Technology 2019.

New research has shown robots can encourage people to take greater risks in a simulated gambling scenario than they would if there was nothing to influence their behaviours. Increasing our understanding of whether robots can affect risk-taking could have clear ethical, practiCal and policy implications, which this study set out to explore.

In October, Renzo Taal joined UiPath as Senior Vice President and Managing Director of EMEA. Prior to that he held several international roles at Salesforce, most recently as Senior Vice President and General Manager of Asia. Rocking Robots talked to him about his new role, his vision and the upcoming Reboot Work Festival.

Later this month (December 15 to 17 inclusive), Robotic Process Automation (RPA) market leader UiPath is hosting a special ‘Reboot Work Festival’. The virtual event’s aim: highlight the ways companies are using automation to reinvent the way they work and free their employees to realise their potential, and on Day 2 there’s a special ‘Meet The Analysts’ event, with a topic of “Where are we and where are we going?”

“Think of technologies like RPA as using automation to bring yesterday’s systems into the ‘present’ of work:” why IDC’s taking part in UiPath’s upcoming Reboot Work Festival

Percepto, provider of autonomous inspection by industrial robotics, announced a strategic investment of $45 million led by Koch Disruptive Technologies (KDT) to launch a solution for remote, fully autonomous, asset monitoring, inspection and compliance of industrial sites. This includes the partnering of autonomous robots with drones.

As our working lives have changed, we have also seen the increased use of Robotic Process Automation (RPA) across every sector of the economy. It has made the difference between organizations being able to continue operating and falling apart. A new report delves into the way in which RPA has turned a corner and is now one of the most important technologies available to us as we continue to deal with the crisis.

Being on the journey of implementing process mining in Philips from the start as one of the project managers, driving the unlocking of value from our first mining cycles, I would like to share some of the lessons we have learnt so far.

This week the webinar “Transform your contact center operations” took place, organized by the Customer Contact Management Association (CCMA) and UiPath. Sandra van Maarseveen, Manager Customer Care & Operations at Eneco spoke openly during this digital meeting about the use of robots and the associated challenges at utility companies.